Once an order has been placed shipping can take up to a maximum of two weeks.
Our Rakkem Originals are always in stock, but printing times vary which can produce slight delays from when the order is placed, to when it is shipped.
We ship orders twice per calendar month on dates stated at the top of the shop page.
If you are a screen printing client and have placed a bulk order shipping times will vary depending on the amount of items to be produced. A member of our team will assess each job individually and provide you with an estimated printing time as well as shipping time.
Although we aim to print and ship as efficiently as possible, occasionally delays in receiving your package can be caused by issues within the mail industry. In which case Rakkem is not responsible or liable for any inconvenience caused as it is out of our control. Any issues or delays you may have, above what Rakkem has advised should be taken up with the mail provider.
Delivery and Collection Delivery
Timescales and charges for delivery vary depending on the products ordered, your delivery address and country, and the delivery services available.
Delivery will be to the address specified in your order. If no one is available at a residential or other address at the time of delivery, our courier will advise whether your order has been left in a specified safe place, or returned to depot/post office.
When the products are delivered to the delivery address specified in your order, all risk including of loss or damage to the products shall pass to you.
We shall be under no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control.
In the UK, delivery charge refunds can only be made in accordance with your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and other applicable legislation. Similar rights may apply for some international deliveries.
For further information about your statutory rights contact your local authority Trading Standards department or consumer advice centre.
