T&Cs

General Terms and Conditions Of Sale

These General Terms and Conditions of Sale apply to any products you purchase from our stores, and any orders from Rakkem that you place through our website. These terms and conditions apply regardless of how you access the website, including via any device by which we make our website available to you.

You must read these terms and conditions carefully. When placing an order through the website, you will be asked to confirm that you have read, understood and agree to the terms and conditions in their entirety. If you do not agree to these, you must not order any product(s) through the website.

Placing Orders

To place an order you can either open an account with us or you can use our Guest Checkout. If opening an account with Rakkem, you will be required to provide us with some compulsory personal information.

You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your Account.

When you create an account we will ask you to create a password to allow you to access your account, and to maintain account security on this website. You are responsible for keeping your password and account information confidential.

We shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your personal information. Should you become aware of or suspect any unauthorised use of your account, please contact us.

If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.

If you use our Guest Checkout we will retain your personal information in order to process your order. If you already have an Account we will attempt to match your personal data with your existing account information if not we will retain your information for future orders that you might make.

Order Acceptance

Completion of checkout online does not constitute our acceptance of your order from us. You will be notified by email as soon as possible with confirmation that we are processing your order. Our acceptance of your order will take place only when we take payment from you and despatch of the product(s) is confirmed.

We have the right, prior to despatching the product(s) to decline an order for any reason, including legal and regulatory reasons.

Our contract with you will start when you receive the order despatch email and remain in place until the last day of your right to return the products.

If we cannot supply you with the all of the products you ordered, we will not process the parts of your order unavailable. We will inform you of this by email and, if you have already paid for the product(s), refund you in full for the item(s) as soon as reasonably possible.

If the fulfilment of any aspect of an order would be illegal or unlawful, we have the right to stop or cease to fulfil the order at any time, including after despatch of products or notification to you that the order is being processed. In such circumstances, you acknowledge that Rakkem Clothing shall incur no liability.

Payment

During the checkout process, you will be asked to enter your payment details. All fields indicated as compulsory must be completed.

By completing payment details you confirm that the method being used to make payment belongs to you, or is in your name where an agreement is entered into with any credit or third party provider.

We do not store your payment information, however third party providers used by us may be using encrypted secure payment mechanisms that could store your data. Please see individual payment providers websites for further information on how they hold your personal information collected at payment.

We take full payment immediately for all products, unless you sign up to pay for your order using our third party credit provider. Card payments will be subject to authorisation from your card issuer, and credit facilities subject to a credit check.

Products ordered remain the property of Rakkem Clothing until we have delivered them to the address specified by you.

If you have already received the products you ordered from us, but your payment was not received, you must either pay for the items, or return them to us in the same condition that you received them, in accordance with our reasonable return instructions and at your own expense. 

We reserve the right to charge you for any and all damage to any products that are the subject of an unpaid order.

Limiting Quantities/Bulk Buy

To ensure accessibility to all of our standard merchandise and attempt to quell re-selling culture, a limit of 5 items per customer will be applied. If you wish to make a larger order of standard merchandise then contact one our representatives for further information.

We do offer bulk buy options for custom printing services. Please fill out a bulk order form and one of our representatives will be in touch to complete your order. Pricing is done a quote only basis. Quote is final cost including labor and cost of product.

Disclaimer

Customers are liable for all purchases made regarding wear and public image of item. We do not take responsibility for any loss of life or criminal damages caused while our merchandise is being worn. Please check the material the product is made from before buying, we are not liable for any allergic reactions caused by material if you have an allergy to the materials we use.

Copyright and Trademark

Here at Rakkem we believe that the direct re-work and fixing of clothes is the best way to combat the fast fashion industry and create a more sustainable and opens up for more individual expression in the clothing industry. 

Our company would not exist without the parody, distortion and re-imaging of popular culture logo design and aesthetic, all of our artists take influence and internalise the world around them and filter this out through the art that we feature in our designs and on our clothing.

The Rakkem Logo and any designs released via the Rakkem platform are property of their respective artists and all attempts will be made to recognise the third party properties that we feature as part of our design process.

The Legal Stuff

Liability Exclusions

We exclude all representations, warranties, conditions and terms, whether express or implied to the fullest extent permitted by law.

We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these terms and conditions or your use of the website.

These exclusions shall be governed by and construed in accordance with Welsh law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these terms and conditions shall limit or exclude our liability for personal injury or death caused by our negligence or for fraud.

These terms and conditions shall also not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

Other Legal Notices

On areas of this website, there may be other legal notices which relate to your use of the website, all of which together with these terms and conditions govern your use of this website.

Assignment and Third Party Rights

We may update or amend these terms and conditions from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the website.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions to any third party unless we agree in writing.

We may assign, transfer or sub-contract any of our rights or obligations under these terms and conditions to any third party at our discretion.

Only you and we shall be entitled to enforce these terms and conditions. No third party shall be entitled to enforce any of these terms and conditions, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Waiver

No relaxation or delay by us in exercising any right or remedy under these terms and conditions shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy.

Any waiver must be agreed by us in writing.

Severability

If any of these terms and conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these terms and conditions shall remain in full force and effect.

Entire Agreement

Any matter that arises out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Law, Jurisdiction and Language

Any matter that arises out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Changes to these Conditions

We reserve the right to change and update these terms and conditions from time to time and recommend that you revisit this page regularly to keep informed of the current terms and conditions that apply to your use of the website.

By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our terms and conditions.